24 August 20 , 1:13 PM

Innovo Networks Launches a Full-stack Contact Centre Solution

Cape Town, South Africa, Feb 21, 2023 – A South African tech company, Innovo Networks, has launched a full-stack omnichannel contact centre solution, a single platform solution that enables contact centre agents to speak to their customers using multiple channels. The solution, which integrates voice, video, email, chat, and social media on one platform, has already been recognised by Cape BPO, earning Innovo Networks the 2022 Cape Business Process Outsourcing (BPO) Technology Innovation award.

03 May 22 , 10:25 AM

SA’s first full-stack contact centre solution launched

Tech entrepreneur and chief executive of Innovo Networks, Damian Michael. Photo: Supplied/Ventureburn A South African tech company, Innovo Networks, has launched the country’s first full-stack omnichannel contact centre solution, a single platform solution that enables contact centre agents to speak to their customers using multiple channels.

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17 March 22 , 1:59 PM

THE IMPORTANCE OF SAFEGUARDING YOUR IT EQUIPMENT DURING LOAD SHEDDING

THE IMPORTANCE OF SAFEGUARDING YOUR IT EQUIPMENT DURING LOAD SHEDDING Admin84q23 Business Load shedding is a reality in many parts of the world, and it can have a significant impact on businesses. When the power goes out, it can cause disruption to operations, resulting in lost productivity and revenue. It is therefore important to ensure that your IT equipment is properly protected during load shedding.

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