Artificial Intelligence;

A Game Changer!

AI can perform mundane tasks, allowing sales professionals to focus on more important work. Most sales teams spend a bulk of their time doing repetitive tasks. Things such as qualifying leads, that take them away from more valuable endeavours like closing sales and meeting sales goals.

Companies are currently using AI in all kinds of innovative ways to advance their businesses. If you’ve ever searched Netflix to watch a movie, AI (a recommendation algorithm) was no doubt used in your decision about what to watch. If you’ve shopped on Amazon, your decision about what to buy was also influenced by AI (via an association algorithm).  If you’ve ever ordered an Uber, AI (a location algorithm) was used to have a car in your vicinity quickly.  If you ever had a thought about a product or a vacation, and it seemed to suddenly pop up on your search page or in your email inbox, I can assure you it was based on AI (a classification algorithm) monitoring your online activity. Innovo Networks can help implement AI in your sales & customer service department.

Managing for Performance: Every month, sales managers have to assess the revenue pipelines of each of their salespeople with an eye towards nurturing deals that might stall, or worse, fall through. Using AI, sales managers can now use dashboards to visually see which salespeople are likely to hit their quotas along with which outstanding deals stand a good chance of being closed. This will allow a manager to focus their attention on key salespeople and associated deals that will help the company hit their quota.

Upselling and Cross-Selling:  The fastest and most economical way to grow your top-line revenue is to sell more to your existing client base, but the million dollar question. Who’s more likely to buy more?  You can spend a lot of money on marketing to those who won’t buy, or you can use an AI algorithm to help identify which of your existing clients are more likely to buy a better version of what they currently own (up-sell) and/or which are most likely to want a new product offering altogether (cross-sell). The net effect is an increase in revenue and a drop in marketing costs.

With AI, the sales process can be minimised and the customer contacted within minutes. Algorithms rank the opportunities or leads in the pipeline according to their chances of closing successfully.

Customer Service: The answer is artificial intelligence (AI), which is fast becoming a customer service must-have. In fact, according to Gartner, up to 80% of customer service interaction is expected to be handled by AI by 2020.

AI assists in a number of areas: by providing answers to simple customer questions 24/7, sorting messaging, prioritising queries to a human agent quickly where necessary, and by freeing up human agents to facilitate higher value calls.

AI can analyse large amounts of data faster than a human agent ever could, therefore predicting the required response quickly, and with more accuracy, than has been previously available. AI reduces the time taken to get back to a customer & helps improve customer satisfaction. Innovo Networks uses AI for our customer service. Let us help you. It’s difficult to think of a technology that has captured as big a market as Chatbots have, and that too within only 2-3 years.

Why work with Artificial Intelligence?

Our AI is working for you 24/7. It helps you increase conversion with 28% and increases lead retrieval rates with up to 21%. All of this is taken care of, while the online experience is optimized.

Make AI answer questions of your website visitors, retrieve contact information, help people find what they are looking for, assist them with making reservations, booking or registrations and much more!

You can do all of this for a fraction of the costs of doing it yourself. As a matter of fact, you can do it for free by contacting us.

Cloud Cyber-Security

Industry digitization delivers more efficiency, reliability, and safety to workers and customers, and is also bringing opportunities to uncover new business models to better satisfy customers’ needs. With the increase in ransomware attacks on organisations, you need to predict the attack before it happens, which happens every 40 seconds.  

Attacks on businesses have increased dramatically during last years resulting in billions of Rands in losses and reputational damage to companies worldwide. Vulnerabilities of legacy devices and exposure to unprotected networks have allow attackers to get inside manufacturing networks to steal trade secrets or to infect systems with ransomware.

Cloud security refers to the efforts of securing data, applications, and infrastructure intrinsic to the use of cloud computing – including policies, technologies and controls.

Cloud-based applications and the data that go with them are increasingly becoming distributed among varying environments to improve the agility of the organization and reduce costs. These environments include private clouds, public clouds (hybrid or dedicated), and software as a service (SaaS) applications, each bringing its own unique agility benefits and security issues.

In order to safely enable applications, IT security must be confident that their cloud vendors have implemented the appropriate security measures to keep your applications and data secure. To compensate for what cloud vendors do not secure, an organization must also have the right tools in place to manage and secure the risks effectively in order to keep their data secure.

These tools must provide visibility into activity within the SaaS application, detailed analytics on usage to prevent data risk and compliance violations, context-aware policy controls to drive enforcement and quarantine if a violation occurs, and real-time threat intelligence on known and detect unknown threats to prevent new malware insertion points.

A Digital Future and Present Technology!

What’s Your Digital Future?

In a World fused by technologies there’s a blur line between the physical and digital, also known as the Fourth Industrial Revolution. Don’t forget we live in an era of abundance where technology is helping us to work toward.

Innovo Networks is driven to help SME’s (Small to Medium startup businesses) and Corporates. Innovo Networks is climbing the innovation ladder, to provide the best internet solutions currently available. We strive to build strong relations with our suppliers, customers and clients.

 Our PBX System has a runtime of 99% SLA, free monthly reporting, unlimited calls, as well as unlimited extensions and our fast reaction to system problems that can occur at any time.

We offer good quality, affordable, unshapped and uncapped Fibre to the home, with us you wouldn’t be so easily throttled.

We strive for Integrity, Innovation, Excellence, Communication and Leadership. Even though we know digital change is happening as we speak, we barely even notice because we are always adapting and preparing for new challenges each day.

Our cloud firewall is currently the strongest defence against any web attacks and the statistics are there to prove it’s worth.

If you wanna know more information, contact us via WhatsApp For Business Number, Email or feel free to call us should you want immediate contact with a sales representative .

Contact us for a free web security

The sky is the limit!

Avoiding downtime critical for SMEs

Avoiding down time.Last month, sporadic technical outages during the first few hours of global Amazon’s Prime Day event were estimated to have cost the E-commerce giant around $90 million.    Website downtime for a small E-tailer will, of course, never rack up such an astronomical loss figure, but the relative impact can actually be even more devastating simply because an SME doesn’t have the big brand power that helps the likes of Amazon recover speedily from downtime.

 

Downtime for an SME, whether that is of your website, network, server or communication systems, may result in serious financial, data and customer losses that can severely set back your business, and even, put you on the unfortunate path to having to close your doors.

 

The downtime of your technical systems can occur for a number of reasons, including hardware and software failures, human error, cyber-attacks, capacity limitations, geographical power outages, weather-related causes, water and heat damage.  While some of these causes may be unavoidable, many of the downtime risks can be mitigated with proper analysis, planning and proactive action.

 

The risks of downtime need to be properly considered when it comes to all decision-making about your business technology – from the systems you invest in, the software you use, the protections you invest in and choice of ICT service providers to your development and implementation of ICT maintenance and disaster recovery plans.

 

If this all sounds like something only large enterprises can afford to do, Entrepreneur and Managing Director of Innovo Networks, Damian Michael recommends that SME owners think again.  “In the past, many entrepreneurs have found it very challenging to invest in the best quality products and services,” he says, “This has severely limited the business growth and success of SMEs. However, the tech landscape has changed rapidly. Constant innovation and focused market differentiation have notably increased entrepreneurs’ access to affordable best of breed solutions that can empower them to manage their ICT and avoid downtime as well as any big company can.”

 

Michael points out that choosing the right technology provider is critical.  “Today, the technology that businesses deploy affects all their operations and their bottom-line.  Worldwide, technology is the greatest driver of business growth and success.  If you’re a small business, your chosen tech partner can, therefore, either set your business up for success and to drive growth or restrain your business and set it up for failure.”

Passionate about helping to turn around South Africa’s low rate of SME success, Michael founded Innovo Networks to help bring SMEs to the forefront of technology.  “As a leading Cloud Provider, we ensure that we always scope scalable products to manage workloads, as well as offer our clients failover to mitigate risks, failures and downtime,” he says.

 

It is also important that SMEs have a provider at the forefront of technology who can help them choose affordable best-of-breed products with maximum business efficiency as well as minimum downtime top of mind.

 

 

Digital and social media information for Innovo Networks:

Website: www.innovnet.co.za

Facebook: www.facebook.com/iNNOVONETWORKS

Instagram: www.instagram.com/innovonetworks

Twitter:  www.twitter.com/Innovonetworks

 

Contact details for Innovo Networks

Email: info@innovonet.co.za or damian@innovonet.co.za

Telephone: 021-811-3333

 

 

About Damian Michael

Damian Michael holds a wealth of versatile experience in both the public and the private sector. After completing his apprenticeship in the SA Navy as a radio/radar technician, he worked in sales and senior management positions for ICT operators like Vodacom and MTN and was involved in successfully launching Neotel in South Africa.  Since he founded Innovo Networks in 2013, a voice, data and cloud provider, Michael has racked up an impressive list of business and entrepreneur awards to include; Top 10 IT Personality of the Year 2016 and was a finalist in the Entrepreneur of the year awards 2017.  Innovo Networks won a bronze award at the ROCCI and FNB Business of the Year Awards 2017, in the technology category for innovation and disruptive ICT solutions. Michael has also been shortlisted in the Innovator of the Year category in the 8th All Africa Business Leader Awards in partnership with CNBC Africa, 2018. When he is not working on taking Innovo Networks to the next level, he is spending his time mentoring youth in various entrepreneur programmes across the country.  Damian is also the founder of Food Safety Company, Alvarita, which launched the world’s first portable nitrate and radiation detector in South Africa

 

Security Attacks

Discover Cutting Edge Techniques to Combat Cyber Security

In mid-February 2017, hackers were able to access several websites hosted on one of Afrihost shared hosting servers and defacing them.

Any one of us, no matter what our role in the company can unwittingly contribute to a cyber-attack and cost the company millions. The question is no longer whether a company will be attacked, but where, when and how. We can help to raise awareness of cyberattacks and other malicious software targeting companies like yours. This serves as an imperative that your site needs to be safe guarded as well as to ensure customer details and information is safely secured. The Afrihost attacks can be viewed on Mybroadband and Webrabbit for reference.

Take On Today’s Security Challenges

You’re facing a new generation of ICT security challenges, with social media, mobile devices in the workplace and cloud computing, all carrying with them new risks. Innovo Networks can help you overcome these challenges with our portfolio of security solutions.

Why Us For Cyber-Security

3 reasons to choose Innovo Networks:

  1. Our globally renowned team of White-Hat Hackers, use technology and knowledge to provide unparalleled analysis of and insight into your security risks and vulnerabilities. We implore all of our clients to do comprehensive testing even if they’vebeen tested before or have internal security staff in place, because unfortunately (or fortunately, depending on your viewpoint) our team too often finds that organizations are compromised by malicious criminals, rogue nations, and, often, internal figures.
  2. In a safe, controlled, professional, and authorizedtest we succeed in penetrating your systems, processes, technology, and people. Innovo Networks only deploys the most advanced team of security experts available to maximize results. Depending on your requirements, Innovo Networks deploys or team, a manner specific to each engagement, including augmenting our security specialists and trusted situational-specific resources. Then, using a blend of proprietary technology and methodologies, we test multiple attack vectors and simulate sophisticated hackers to analyze your company’s attack surface. Our clients must understand the level of current risk and what they can accept in the future.
  3. If you’re considering an assessment, you need to consider Innovo Networks. Innovo Networks probes and launches safe attacks against your applications, people, telecommunications, and internal and external networks. We have advanced up-to-the-minute knowledge of how hackers and possibly internal staff might seek to invade and damage your organization.Security expertise
with the acceleration of enterprise mobility, the adoption of multiple devices and increasingly demanding end-users, IT security has become very complex. Our security consultants and facilities provide the knowledge and expertise to help you meet your network security challenges, while enjoying the business benefits of increased mobility.

Clients normally use our recommendations to harden networks, systems, and devices based on our recommendations. They use Innovo Networks to analyze intrusions, risk mitigation, track down intruders, and provide thorough, in-depth forensic services.

People’s susceptibilities to manipulation and influence are the biggest security risks to businesses. Innovo Networks will design, implement, and promote the effort to train staff toward mitigating risk. We work with employees to educate and train, and, more important, change their security mindsets. You are now among other leaders in industry, technology, and government who want to know how well their technical and human-based security controls can hold up to a sophisticated attack.

You are among other leaders in industry, technology, and government who want to know how well their technical and human-based security controls can hold up to a sophisticated attack. They rely on Innovo Networks 100% successful track record of penetrating systems using technical exploits and social engineering to expose vulnerabilities. Due to our unique positioning within the industry, we are able to provide the most advanced and comprehensive analysis, recommendations, and support available.

This is call from the industry’s leading information security experts – contact us for cyber consultations and assessments.

www.innovonet.co.za

Tel: 0218113333

info@innovonet.co.za

Unified Communications

 

iot_unified_communications_collaboration

Today, most businesses will agree that private communications is beginning to shift towards a cloud-based Unified Communications (UC) model. Private communications systems such as premise-based PBXs made sense when work was conducted at fixed locations and the worker was at the desktop. Today, business is conducted both face-to-face and remotely using a wide variety of voice, web and video conferencing tools as well as mobile devices like smartphones and tablets. Mobility is not really a choice any more it’s a fact of business life. Traditionally, the desktop was king (hence the PBX was the core element of the service delivery), but today mobility in its many forms (smartphones and tablets and handheld devices running on either public, cellular or WiFi networks) has taken center stage

For enterprises, it makes financial sense to centralize their communication applications and distribute these over private, public and hybrid cloud communication infrastructures. An enterprise can significantly improve productivity and save up to 40% by moving communications to network-based cloud solutions, which allows workers (and customers) to access communication applications from any location on any device.

But how can a service provider help an enterprise migrate to a cloud-based model when the enterprise has already so much invested in premise-based PBXs? The answer is by offering a cloud-based VoIP and UC that seamlessly connects to their PBXs.

Innovo Networks can help an enterprise cap investments in PBXs by deploying a hosted cloud-based UC solution that seamlessly connects to all its users. Those users already serviced by existing PBXs will continue to do so, but will also be able to benefit from the additional features offered by the new cloud-based solution. New enterprise users at the corporate office or remote home offices can be directly serviced by the new cloud-based solution, and can seamlessly communicate with other subscribers of the enterprise whether they are also serviced by the new solution or the legacy PBX. This provides a flexible and sensible model for enterprises to fully depreciate the investments made on the PBX, before migrating to a full cloud-based model – if they choose to eventually do so.

www.innovonet.co.za

Tel: 0218113333

info@innovonet.co.za

Broadband Internet Services

Broadband

 

Are you looking for speedy Internet service? Are you ready to be set free from the shackles of the dial-up modem? It might be time to consider broadband Internet service.

Innovo Networks provides high-speed last mile access bandwidth access and true converged services right to your business

On Beyond Dial-Up

Broadband is the name given to Internet access, such as DSL, cable, and mobile Internet, that is much quicker than traditional dial-up service. In some cases, its hundreds of times faster. It won’t be long before dial-up service is a thing of the past.

If you plan on watching movies, downloading music or uploading photos, broadband Internet is the right path for you. And it doesn’t end there; the speed of broadband Internet facilitates online gaming, telephone calls, video chatting, streaming radio, large email attachments and much more. Several companies offer the bundling of telephone and cable television with broadband access, too.

Broadband Internet service doesn’t tie up your telephone line like dial-up service, meaning you can make phone calls and surf the World Wide Web at the same time. Many broadband services also offer VoIP (Voice over IP), which lets you make telephone calls over the Internet. Like traditional phone services, VoIP features call waiting, voicemail and caller ID.

Broadband Internet service is always on. That means you don’t have to connect with your service provider and log in. As soon as you fire up your Web browser, the Internet will be there waiting for you. You won’t have to count hours, worrying about how long you’ve been online. You won’t get booted off the Web each time someone rings your telephone line, either.

Service Specifics

There are many companies offering broadband Internet access. So it’s important to understand what you’re shopping for.

  • Cable Internet is provided through the same network as cable television. It’s the fastest access available and can be bundled with other services.
  • DSL service accesses the Web through the traditional telephone infrastructure. This service isn’t as fast as cable, but doesn’t cost as much. It can also be bundled with other services.
  • Mobile Internet provides connections for cell phones, tablet computers, e-readers and other portable devices. It isn’t as fast as cable or DSL, but frees you from the confines of your home or business.
  • Satellite Internet offers Web access without the need for a traditional network. The speed is much slower than Cable or DSL, but faster than dial-up service. Like satellite television, you’ll need a dedicated dish to capture the signal.

Often, you can combine Internet, telephone and television service into one package with one bill and pay less than if you purchased these products separately.

Dial-up Internet service can be achingly slow. If you’re ready to speed it up, free up your telephone line and stay connected to the Web, then it’s time to sign up for broadband Internet with Innovo Networks.

www.innovonet.co.za

Tel: 0218113333

info@innovonet.co.za

 

Voice Communication Systems

Voice

 

Communication is vital in the business world. Technology has provided many options to the business world when it comes to communication. Today companies communicate using telephone, email, instant messaging, texting, and even video conferencing. There is no question that communication has been greatly improved thanks to technological advancements, but without the right equipment, your company might feel trapped in time.

Voice Communication

There is a very competitive market for forward thinking companies that want to establish better voice communication. Advanced technology helps them to choose better options for their data networking strategies.

Some of the key benefits of having good service to install, troubleshoot, or repair voice systems are available to both large and small businesses. The demand for better voice solutions over the traditional methods include VOIP, inter-company calling, and shared extensions. With all of the services available to keep phone systems running at the optimum level, expert technicians need to be available to provide solutions for individual needs.

Quality Installations

Adapting to changes as new features are added, data cabling and installations need to be done with efficiency. There are many companies that claim to be the best, but the good ones have experience and professional training in this field to help your company to expand. EIA/TIA standards need to be met. This requires people who know about the industry and have the right certifications to do the job.

Keeping your workforce informed of changes to the system puts you in control of keeping communication running properly. There is a lot to learn when it comes to voice networking, but the right people can really make a difference. When employees are using the internet, or cloud, for data sharing, hosted phone services that have good features help to keep up the pace while receiving incoming and outgoing calls.

Maintenance and Servicing

Effective and reliable phone systems require maintenance, servicing, and updating. Proper evaluation takes time and can be provided for you. This lets this business owner handle all of the other tasks necessary without the hassle of knowing who to call to get these things taken care of. Also if you have not already obtained these systems and need them to be installed, it can be done quickly by setting up a scheduled time. Convenience is what owners need if they have an outstanding data networking plan.

Easy Conferencing

Companies also enjoy the advantage of conferencing easily within the company or remotely to exchange information and tools. Training and communications are easily shared with these systems. When interruptions and errors occur, it is good to have a backup plan to restore service. People who know about fiber optic wiring, structures, and cabling are a very valuable asset to have when issues arise. From the largest call center to a medium sized office, there is a need present if your business requires and depends on staying in touch every day.

Innovo Networks

Innovo Networks has been servicing businesses of Arizona for a few years. Our contractors can help review and install the wiring infrastructure and create a stable and efficient foundation for your cable network and phone system. Innovo Networks provides the following services:

  • Cable Management
  • Network Installation
  • Data Transmitting

Unlike many companies in the area, Innovo Networks can perform every part of the computer and phone wiring installation. Our ability to do so saves you time, money, and the frustration of working with multiple contractor companies for cabling. Innovo Networks will handle everything from running cable to the install of jacks and equipment. We take pride in our customized structured cabling plans with the ability to upgrade, expand, and reconfigure your wiring needs to meet current and future business demands.

www.innovonet.co.za

Tel: 0218113333

info@innovonet.co.za

Do you Need to Efficiently Communicate Between Various Locations in your Business?

MPLS

An Innovo Networks MPLS VPN (Virtual Private Network) offers businesses a simple and secure solution to deliver a private network between one or more locations (offices, shops, warehouses etc). This enables you to send email, share files, domain authentication, make VoIP phone calls, and operate point of sale equipment on one single private network for your entire business. It doesn’t matter if you have two or twenty locations. We can setup a private network quickly and easily using Innovo Networks MPLS Network.

Flexible Configuration

If you have business requirements surrounding security, internet access and content filtering we can offer several configurations to meet these needs.

Connect using almost any technology

We can connect multiple network technologies together to provide you with a seamless, secure network. You may want to connect a head office with branch or retail outlets to your warehouses, almost any configuration is possible.

Given the diversity of communications infrastructure available in South Africa, some locations may be able to get fibre whilst others ADSL and others wireless. We can put all of these network technologies together to provide a single secure network. We can provide the MPLS VPN Cloud service using any combination of Ethernet, Broadband DSL, 3G Wireless and WiMAX (Fixed Wireless).

Works with your existing investment

Most organizations already have an existing investment in their network and don’t have the luxury of starting again from scratch. The Innovo Networks VPN service is both universally compatible and modular enough to integrate into most existing networks.

Cost Effective

Our MPLS VPN service can be included with almost any of our fibre, for only a few hundred rands per month depending upon the bandwidth, location and number of services you want to connect to your MPLS cloud.

How can we help you?

Innovo Networks is the expert in developing private networks for businesses requiring a scalable MPLS IP-VPN solution connecting multiple locations across South Africa. When your business has multiple locations, secure and cost effective networking solutions are essential. Interconnect your head office, remote branches, tele-workers and mobile staff, regardless of size, access technology used or proximity to head office, with the Innovo Networks Private Network.

www.innovonet.co.za

Tel: 0218113333

info@innovonet.co.za

Protect your Business from Cyber-attacks

cyber-attack

Small businesses are often poorly prepared to defend themselves against a cyber-attack.

Small businesses may feel that they are less at risk of attacks than larger businesses, and that the impact of an attack will be small.

In fact, small businesses are targeted by cyber-criminals to an alarming degree, and make up as much as 40% of all attempted attacks.

The threat is real, and while most small businesses do employ a range of security measures to protect themselves it is rare for us to encounter a new client who does not suffer from some glaring weaknesses in their protection strategy.

Our customers hear from us regularly about the strategies that we recommend to improve cyber security, and six of the key areas to consider are listed below:

Install anti-malware and anti-virus protection

 

It may seem obvious, but it is truly surprising to us how often we encounter a new client who has systems connected to their internal network with no form of security software installed at all. It only takes one infected computer for malware to spread within your business network, so ensuring that all of your systems have suitable security software installed is critical. Mobile devices, including smartphones, require protection, as do systems that may include a normal PC as part of their operations.

 

Some of the common sources of a malware or virus infection are:

  • compromised Wi-Fi network;
  • spam emails;
  • harmful websites;
  • Infected portable drives.

If a malware infection is successful the malware can install code that runs in the background, capturing keystrokes and login information and relaying it back to the attackers.

Secure your hardware

A cyber-attack can be facilitated if a company computer device is lost or stolen, exposing confidential system data or passwords. We have all heard about security blunders where confidential information is accidentally made public when a device is lost, but not many business owners have considered that a lost device can mean they are at greater risk of a cyber-attack directed at their business systems.

Physical security to prevent theft, and measures such as hardware based encryption, can ensure that you are less likely to lose information with hardware.

An additional measure to consider is tracking software, which is particularly important if your business regularly operates from mobile devices outside of your office. A lost device can be disabled or wiped remotely, and can even report its location back to you to aid in recovery.

Educate your employees

Many forms of cyber-attack rely on impersonating a legitimate email or website and tricking someone into triggering an infection of their computer. A properly configured network, where staff do not have the system permissions to infect their computers, can minimize the risks, but educating all employees about the risks and the signs of a cyber-attack is very important.

Some very effective measures to take are:

  • Drawing up a formal company Internet policy;
  • Advising all employees of the filtering and monitoring of Internet use;
  • Keeping employees up to date with current threats.

If an employee is aware of what past and potential threats can look like they are far less likely to click on an email purporting to be from your online banking site, or SARS

Test your security

Arranging for a professional assessment of your security can be a very simple way to identify the areas where you need to improve. Such an assessment will involve an expert firm performing various forms of tests to confirm your level of exposure, and may include automated probing of your online connections, simulated social engineering attacks, and other strategies.

When the assessment is completed you will receive a detailed report showing exactly how well your security measures have worked, and suggesting changes or improvements you could make – an ideal way to learn where you need to focus your efforts and investment.

Encrypt your data

The information stored on your systems, including local or cloud storage, can be encrypted so that only authorized parties can read it. This approach does not in itself prevent the information being intercepted, but the information will be ‘scrambled’ and unreadable without the required decryption keys, similar to a password.

Windows itself includes the BitLocker encryption system, and there are other products that allow information to be encrypted, but still used and shared within the business.

It can be inconvenient to encrypt all information stored on a system, but the simple strategy of storing sensitive information, such as banking details, online banking passwords, confidential customer or employee information and financial information in an encrypted location can be very effective.

Secure your network

Your network equipment, including firewalls, network switches, routers and wireless access devices, are all vulnerable to attack, and can in fact be the entry point into your network.

Many cyber-attacks target vulnerable Wi-Fi networks, with weak or in fact absent password protection. Apart from using strong password protection, a good, simple option is to disable the service set identifier (SSID) broadcasting function in your equipment. This creates a hidden network, invisible to casual Wi-Fi snoops and accessible only to users with the exact network name.

Of course, your network firewall represents a key part of your security systems, and it needs to be configured correctly, updated over time, and monitored continuously to warn you of an attack attempt, but other network equipment including network switches and routers are also at risk.

A strategy that including regularly updating and continuously monitoring your network will ensure that you are not exposed to a network based attack.

Innovo Networks staff receive ongoing training in cyber security and the systems that we design follow industry best practice to ensure that exposure to cyber-attacks is minimized. In our experience, most small businesses are vulnerable and yet are not aware of the risks they are exposed to.

 

If you would like to discuss the security of your business systems, give us a call on 021 811 3333, or email to info@innovonet.co.za

www.innovonet.co.za

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