FinanceIQ + GovernAI · For financial services
One accountable provider for connectivity, voice, cyber and cloud plus the AI governance framework no other South African ICT provider currently offers. One invoice. One SLA.
The gap
When something breaks, everyone waits for someone else to prove where the fault sits. Meanwhile staff draft client emails with ChatGPT on free accounts; no policy, no audit trail, no one accountable. Here's the difference, side by side.
First administrative POPIA fine, issued July 2023 with fines of up to R10 million possible.
Joint Standard 2 of 2024 now in force; documented risk management, continuous monitoring and incident response are expected, not optional.
Regulators internationally are moving toward explicit AI risk requirements. Firms that build the habit now won't start from zero.
What's included
Business fibre, licensed microwave, automatic 5G/LTE failover, carrier-diverse routing, 24/7 monitoring.
Hosted PBX, omni-channel contact centre, call recording, Teams Direct Routing.
Managed EDR and firewalls, SIEM, 24/7 SOC, dark-web monitoring, IR playbooks.
M365 management, cloud migration, hybrid architecture, backup and disaster recovery.
IBM AI Risk Atlas-aligned framework, acceptable-use policy, AIOps monitoring, quarterly review.
Cabling, switching, Wi-Fi, procurement, licensing, help desk, patching.
GovernAI - the differentiator
GovernAI is the same AI governance framework Innovo built and runs for its own operations, aligned to the IBM AI Risk Atlas, built around POPIA, with a comparable policy already delivered for a public-sector client under PAJA.
To Innovo's knowledge, no other South African ICT provider bundles regulated-grade connectivity and managed cyber with a documented, standards-aligned AI governance framework as one accountable service.
Straight talk: GovernAI improves controls, ownership and audit trail. It is not a compliance certification, final regulatory sign-off always remains yours.
Compare the tiers
| EssentialSmaller advisory, collections and specialist firms. | Most chosenProfessionalInsurers, administrators, payments and fintech operators. | EnterpriseBanks, larger insurers and multi-site estates. | |
|---|---|---|---|
| From R8,900/mo | From R17,500/mo | From R32,900/mo | |
| Business fibre + automatic 5G/LTE failover | ✓ | ✓ | ✓ |
| Hosted PBX, one invoice, one SLA | ✓ | ✓ | ✓ |
| Managed EDR, firewalls, SIEM, 24/7 SOC | - | ✓ | ✓ |
| Dark-web monitoring + IR playbooks | - | ✓ | ✓ |
| Bonded / carrier-diverse routing | - | ✓ | ✓ |
| Contact centre + call recording | - | ✓ | ✓ |
| Cloud migration, backup/DR, M365 management | - | - | ✓ |
| Dedicated account engineer | - | - | ✓ |
| GovernAI depth | Starter: AI-use policy + risk snapshot | Governance: full framework + quarterly review | Enterprise: dedicated liaison + board-ready reporting |
| AIOps monitoring (drift, hallucination, prompt-injection) | - | ✓ | ✓ continuous |
Commercial structure: opex via 36-month term through The Rental Company, or capex on a 12-month term directly with Innovo Networks.
Where are the weak points? Who owns the fix when connectivity drops or someone fires up a copilot with client data in the prompt? A scoping call is enough to test the basics.