About Innovo Networks
Welcome to Innovo Networks
Who is Innovo Networks?
Innovo Networks® is a leading Communications Service Provider, and together with our partners we strive to offer a superior client service experience. All of our solutions and services are built on a world-class, secure and resilient infrastructure, delivered according to global best practices and in partnership with the world’s leading technology vendors, such as Huawei, Vodacom, Fortinet, HP and Dell.
Innovo Networks was born to solve the "Complexity Crisis." We are the single point of accountability in a world of finger-pointing vendors. We solve it differently by owning the entire stack, from the cable in the ground to the AI in your contact centre.
Our Mission
Our mission is to take the hassle and confusion out of finding the right technology solution for your business.
Our Vision
The vision of Innovo Networks is to become the leading managed communications services provider, dedicated to empowering small businesses to expand and grow.
HISTORY
Innovo Networks was founded in 2013 in Cape Town, South Africa, by Damian Michael, with the bold ambition of redefining the client service experience in communications.
From inception, Innovo positioned itself as a Communications Service Provider dedicated to removing the technological guesswork for businesses. Its mission: to simplify the search for fitting technology solutions, with a clear vision to empower small businesses through managed communications services.
Innovo has consistently showcased innovation through initiatives like developing South Africa’s first video PBX and pioneering an omni-channel contact centre platform designed to integrate voice, chat, email, video, and social media into one seamless client experience
Compliance
- B-BBEE Level 1 Contributor
- Accredited reseller and installer of CommScope Systimax & Netconnect, Molex, Panduit, GlobalSIX & Huawei M-Power
Awards and Recognitions
- ROCCI & FNB Business of the Year Awards (2017) - Won a bronze award in the technology category for its innovation and disruptive ICT solutions.
- Eskom Business Investment Competition (2021) - Crowned the winner in the Trade and Services category, earning an acknowledgement of our impact and potential in supporting small businesses.
- MEA Business Awards (2022) - Recognized as Best ICT Solutions Provider in South Africa, reinforcing its top-tier position in the regional tech.
- Financial Times & Statista Recognition - Honoured as one of South Africa’s Top 20 Fastest-Growing Companies.
- Africa Company of the Year Awards (ACOYA) 2025- Won an award in the Telecommunications Industry category for leadership, innovation, and influence at a continental level.
Our history
Years of Journey
Innovo Networks: Your Trusted ICT Partner
Reliable Connectivity for Uninterrupted Growth
Slow or unreliable internet is more than an inconvenience, it’s a barrier to progress. Innovo Networks delivers high-speed connectivity reliably.
Unified Communications for Seamless Collaboration
Fragmented communication systems lead to inefficiency and frustration. Innovo Networks unifies voice, video, and messaging to enable collaboration anywhere.
Omni-Channel Contact Centre for Exceptional Customer Experience
Customer engagement is no longer limited to a single channel. Innovo Networks enables seamless, personalized omni-channel customer experiences.
Cloud Solutions That Simplify Complexity
The cloud offers flexibility and scalability, but managing it can be complex. Innovo Networks delivers secure, optimized cloud solutions.
Compliance & Resilience
Staying fully compliant while maintaining strong business continuity requires expert knowledge. Innovo Networks ensures regulatory alignment and operational continuity worldwide.
Cybersecurity That Protects Your Business
Cyber threats are constantly evolving, and businesses cannot afford to be reactive. Innovo Networks proactively protects data, systems, and networks.
The Innovo Solution
We don't just sell services, we architect Resilience.
Communications
We replace fragmented phone systems with Omni-channel Contact Centres that turn every interaction into a data-driven insight.
Connectivity
Using Advanced Connectivity (Fiber and microwave technology), we ensure your team is "always on," regardless of local infrastructure failings.
Cloud
We simplify the transition to Hybrid Cloud, optimizing your run-rate costs while maintaining 99.9% availability.
Cybersecurity
We wrap every solution in a Trust Architecture. We don't just connect you; we protect your most valuable asset, your customer data.
REVIEWS
EXCELLENT Based on 36 reviews Posted on Leron HectorTrustindex verifies that the original source of the review is Google. My company has been a client of Innovo Networks for nearly a decade. During this time, they have provided excellent support for our telecommunications and internet requirements. They have been a great asset to our business providing prompt support, feedback and assistance with multiple office relocations over the years. Will definitely recommend this award winning business to anyone requiring their services!Posted on Stefan SlabberTrustindex verifies that the original source of the review is Google. Innovo Networks has been a game-changer for our business! Their hosted PBX solution has streamlined our communication, allowing us to manage calls more efficiently without needing expensive equipment. The transition to their service was seamless, and the customer support team has been incredibly helpful every step of the way. We also use their high-speed internet, which has been super reliable, and their mobile landline app is a fantastic bonus—it keeps us connected on the go. The free assessment they provided gave us confidence that we were choosing the right solution for our needs. Highly recommend Innovo Networks for any business looking for dependable telecom and IT solutions!Posted on Elbert SmithTrustindex verifies that the original source of the review is Google. Working with Innovo Networks as a supplier has been an exceptional experience. Innovo Networks demonstrates a commitment to excellence in every aspect of their operations, from clear communication to efficient processes. They ensure that all parties are well-informed and aligned on project goals, leading to smooth and successful collaborations. Their promptness in providing feedback and processing payments reflects their professionalism and respect for their partners. Innovo Networks' organized approach and focus on innovation make them a preferred partner for any project. We highly value our relationship with Innovo Networks and look forward to continued success together.Posted on Berlaine GovenderTrustindex verifies that the original source of the review is Google. Our son relocated to Cape Town as a first year student in UCT & Innovo Network had the paper work and installation date sorted before he arrived in the Cape. We were exceptionally impressed by the service and efficiency of Mr Michael and his team @Innovo Networks & have recommended him to friends whom have been as pleased. Thank you to the team at Innovo Networks. I wish all service providers were as efficient.Posted on Shaun LelosaTrustindex verifies that the original source of the review is Google. Innovo Networks has been a fantastic partner. Their communication and service are consistently excellent, and we are always more than happy to work with them. They are professional, dependable, and truly excel in what they do. We highly recommend Innovo Networks to anyone seeking top-tier service and support.Posted on Marisa MaurerTrustindex verifies that the original source of the review is Google. Great service, friendly and efficient staff.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
