Poor audio quality can be caused by network issues, equipment problems, or interference.
- Network Issues
- Check Bandwidth: VoIP requires a stable connection. Avoid using the same network for large file downloads. Check if your internet connection is working properly.
- Latency, Jitter, or Packet Loss: Perform a “Connection Quality Test” to check your network.
- Phone Issues
- Try using a different handset or headset.
- Ensure volume settings on your phone are high enough.
- Interference Issues
- Keep your phone away from other electronic devices (e.g., WiFi routers, microwave ovens).Ensure phone cables are not tangled with power cables.
