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Connectivity

What is fibre internet?

Fibre internet is a high-speed internet connection that uses thin glass or plastic strands (called fibre-optic cables) to send data as light signals. It’s much faster and more reliable than traditional copper cables or wireless connections.

Key Benefits of Fibre Internet:

  • Fast speeds: Ideal for streaming, video calls, online gaming, or downloading large files.
  • Stable connection: Less likely to drop even during peak usage times.
  • Same speed for uploads and downloads: Great for cloud backups and sending large files.
  • Future-proof: Fibre lines can handle upgrades as your internet needs grow.

How Fibre Works:

  • Data travels as light through fibre cables, much faster than electricity in copper cables.
  • You may get fibre directly to your home (FTTH/FTTP) or to a nearby box (FTTC), which connects to your home using copper for the last stretch.

Troubleshooting Fibre Internet Issues:

If you’re having problems with your fibre internet:

  • Slow speeds? Restart your router, and check for background downloads.
  • No internet? Check if the fibre box has power and lights are on. If not, unplug it for 30 seconds and plug back in.
  • Lag or buffering? Run a speed test. If results are lower than expected, try a direct cable connection to your device or call support.
  • Outage in the area? Sometimes there are planned maintenance or service faults. We’ll notify you if it affects your area.

Is Fibre Available for You?

We’ll help you check availability in your area. If it’s not yet available, we can offer LTE, 5G, or microwave internet in the meantime.

Who Should Use Fibre?

  • Homes with multiple users or smart devices.
  • Businesses using cloud services, video conferencing, or remote workers.
  • Gamers and content creators who need fast uploads.

Questions to Consider Before Signing Up:

  • How many people/devices will be online?
  • Do you work from home or run a business?
  • Do you need a static IP or VPN access?
  • Is support availability important to you?

Why Choose Our Fibre Packages:

We resell high-quality fibre from Vodacom and Liquid Telecom, ensuring fast installation, flexible plans, and responsive support. You get reliable connectivity backed by major network providers with a local team who understands your needs.

In summary, fibre internet offers unmatched speed, stability, and performance. Whether you're working from home, running a business, or just want the best streaming experience, fibre is the way to go.